Monday, November 23, 2015

AMI Spotlight: Patient Scheduling & IR Scheduling Departments

The AMI Spotlight is on the Patient Scheduling and Interventional Radiology Scheduling departments located in the Galloway office. At Atlantic Medical Imaging, we provide you with a friendly and knowledgeable staff that will assist with making your appointment at any of our 11 office locations. 

The schedulers are the first line of communication with our patients.  They are very knowledgeable about all exams performed at AMI and which locations offer specific exams.  The schedulers understand that many patients are nervous or apprehensive about their exam. They are able to answer any questions you may have when making your appointment and will provide you with the information you need to be prepared for your exam.

Meet some of the AMI schedulers (l-r): Angie, Ahiza, Tina and Holly. They are four of the 18 schedulers in the AMI scheduling department and are happy to make your appointment.

Meet Dana (left) and Krystal (right). Krystal is the Interventional Radiology (IR) Coordinator and Dana is the Interventional Radiology Scheduler. 

As the IR coordinator, Krystal works with the patients and Nursing Lead to schedule all IR procedures. She also ensures all scheduling templates are updated and accurate for the radiologists to review. She looks forward to meeting the patients and finds it rewarding knowing she is able to help them feel at ease during what can be a stressful time

Krystal teaches Zumba 4 days a week after work. She sees it as a fun way to stay healthy! When she isn't working or teaching Zumba, Krystal enjoys relaxing at home with her boyfriend and spoiling their puggle, Denver. 

Dana works closely with Krystal assisting in the scheduling of IR procedures. She loves to help others and working at Atlantic Medical Imaging allows her to help patients prepare for their procedure. She believes the team effort and sense of family in the IR department is what makes it an enjoyable place for the employees and patients.  

When she isn't working Dana enjoys being outdoors fishing, hiking and camping with her boyfriend and friends. Coming from a large family, she values her time spent with them.

The next time you need to make an appointment at AMI, please call us at 609-677-XRAY and our courteous schedulers will be sure to help you!

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